Embedded multidisciplinary experts ensure peak performance, reliability and peace of mind for mission-critical infrastructure
MENASHA, Wis. — Faith Technologies Incorporated™ (FTI), a national leader in engineering, construction, manufacturing and clean energy, has introduced a new value-added service designed to keep mission-critical data center infrastructure running efficiently throughout its lifecycle. FTI ON, available only through FTI’s National Solution Services (NS2), provides comprehensive support for data centers, including deployment of monitoring systems, proactive maintenance, warranty coordination and compliance-driven services, all delivered by embedded, multidisciplined technical experts.
“Yes, FTI ON helps ensure maximum productivity and long-term operational efficiency for data centers. Most importantly, though, FTI ON is about providing peace of mind,” said Wade Leipold, executive vice president at FTI. “That’s the real innovation behind FTI ON’s capabilities; the team that complements the technology.”
FTI ON includes field service representative teams trained through Faith Technologies University, from licensed electricians (journeyman and master level) to Building Industry Consulting Service International (BICSI)-certified technicians to 250-plus client-certified and badged ICIAN®s.
An ICIAN® is an FTI master technician with deep expertise in installation, issue resolution and complex upgrades. Their expertise in integration not only supports today’s state-of-the-art systems but helps make sure a data center achieves that company’s goals.
“We built FTI ON to be a truly comprehensive approach that’s also tailored to support each data center,” said Ryan Sodamann, vice president, NS2 at FTI. “If leadership requires a proactive maintenance strategy? Ours will be on point. Searching for a service agreement model? We’re on that. Reliable warranty coordination? Whatever the need may be, we’re on it.”
FTI ON’s scopes of work differentiate it from other data center infrastructure support. Comprehensive, industry-leading testing and maintenance of electrical systems; inspection and performance validation of Uninterruptible Power Supply (UPS) and battery systems; expertise with Building Management Systems (BMS), Electrical Power Management Systems (EPMS), Supervisory Control and Data Acquisition (SCADA) and switchgear controls; equipment lifecycle analysis; energy audits; on-demand cybersecurity HW patching and more.
In addition to maintenance and monitoring, FTI ON also manages the deployment of these systems integrating EPMS, BMS and SCADA platforms to provide unified visibility and control across the data center’s infrastructure. This seamless integration ensures each system communicates effectively, maximizing reliability and operational performance.
The proven success of monitoring and maintenance plans through FTI’s National Solution Services (NS2) built the foundation of FTI ON’s service level commitments for data centers: created and maintained MOPs (methods of procedure) and SOPs (standard operating procedures) for client records, one-hour confirmation time, four-hour response time and a 7/24/365 emergency support line for coast-to-coast support.
“Data centers must minimize unplanned outages. FTI ON’s constant presence increases overall equipment health, maximizes uptime and provides around-the-clock, immediate service,” Sodamann said. “FTI ON does what its name says: It keeps data centers on. The investment is too great. The stakes are too high. Keeping everything up and running at peak efficiency will lead to long-term success.”
Learn more about FTI’s comprehensive data center services and capabilities by visiting www.faithtechinc.com/services-and-solutions/data-center/.
